Privacy Policy
We take your privacy seriously and are committed to protecting your personal information.
Kate Smith Jamison Ltd ("we", "us" or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and your rights regarding your personal data.
We will only collect, use and store your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Kate Smith Jamison Ltd is the data controller responsible for your personal information.
Company registration number: 09461525
Email: [email protected]
Phone: +44 (0) 7765893376
Information We Collect
Depending on how you interact with us, we may collect the following information:
Name
Email address
Telephone number
Postal address
Transaction and payment-related information
Account and login information
Course, membership and programme participation records
Health and wellness information voluntarily provided by you in connection with consultations, yoga classes, programmes or services
Communications you send to us by email, contact forms or social media
Technical information such as IP address, browser type and website usage data
How We Use Your Information
We may use your information to:
Provide consultations, classes, workshops, memberships, courses and programmes
Process payments and manage subscriptions
Communicate with you regarding your account, purchases and bookings
Respond to enquiries and support requests
Send newsletters, updates and marketing communications where you have consented to receive them
Improve our services, website and customer experience
Comply with legal and regulatory obligations
Legal Basis for Processing
We process personal information on one or more of the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate interests in operating and improving our business
Your consent, where required
Where we process health-related information, we will do so only with your explicit consent or as otherwise permitted by law.
Payment Processing
Payments may be processed through trusted third-party payment providers. We do not store or have access to your full payment card details.
These providers process payment information in accordance with their own privacy policies and security standards.
Marketing Communications
If you subscribe to our mailing list, we may send newsletters, updates, event announcements and information about our services.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. These may include providers of website hosting, payment processing, online courses and memberships, email communications, scheduling and booking systems, customer relationship management systems, analytics services and other business support tools.
We may also disclose information where required by law or where necessary to protect our legal rights.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including any legal, accounting or regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to processing
Withdraw consent where processing is based on consent
Request transfer of your personal information to another provider
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at [email protected].
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
You can manage or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure or alteration.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of those websites and encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Kate Smith Jamison Ltd
Company registration number: 09461525
Email: [email protected]
Phone: +44 (0) 7765893376
By using our website, enrolling in our programmes, purchasing our services or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.